What is generally a result of high guest volume during peak seasons?

High guest volume during peak seasons typically leads to an increased likelihood of service quality issues. This can happen for several reasons. When businesses experience a surge in guests, staff may become overwhelmed by the higher demand, leading to longer wait times, reduced attention to detail, and increased stress among employees.

With more guests to serve simultaneously, it can be challenging to maintain the same level of personalized service that is often expected, resulting in lapses in communication, mistakes in orders, or a general decrease in the quality of the guest experience. Resources may become stretched, which can compound these issues.

In contrast, enhanced service delivery, a decrease in operational costs, and better employee morale may not occur during peak seasons due to the pressures and demands placed on the staff and systems in place to handle high volumes.