What outcome does effective use of technology in hospitality usually lead to?

Effective use of technology in hospitality typically leads to an improved guest experience because it enables businesses to streamline operations, enhance communication, and provide personalized services. For example, the integration of online reservation systems allows guests to easily book their stays, while mobile check-in and check-out processes can significantly reduce waiting times. Additionally, technology such as customer relationship management (CRM) systems enables staff to track guest preferences and tailor services accordingly, which can lead to higher satisfaction levels.

Moreover, technology can facilitate better communication between guests and staff, ensuring that any special requests or issues are addressed promptly. By leveraging technology, hospitality businesses can create a more convenient and enjoyable environment for guests, ultimately leading to positive reviews and repeat visits.