What type of issues is related to the labour aspects of the hospitality industry?

Employee retention and satisfaction are crucial labour-related issues in the hospitality industry because they directly affect the quality of service and overall customer experience. High employee turnover can lead to increased training costs and a decline in service quality, impacting guest satisfaction and loyalty. Furthermore, when employees are satisfied, they are more likely to be engaged and perform at their best, leading to better operational outcomes.

In the context of hospitality, retaining skilled staff is essential as employees often interact directly with customers. A motivated workforce can foster a positive work environment, which can enhance the overall guest experience. Addressing employee satisfaction through effective management practices, fair wages, benefits, and training opportunities can significantly improve retention rates, making it a top priority in managing human resources within the industry.

The other options, while important in their respective areas, do not address the specific labour-related challenges faced by the hospitality industry. Building maintenance pertains more to physical infrastructure, menu pricing relates to financial decision-making, and marketing strategies focus on attracting guests rather than managing workforce issues.